+86 574 6260 2751
Home / FAQ

Questions you might want to ask

  • How long does it take to get reply for inquiry?

    We will reply your inquiry within 6 hours.

  • Are you factory or trading company?

    We are a factory with international trade department, we manage production and sales by ourselves.

  • What kind of product do you offer?

    Fibermint is a professional developer and manufacturer of ODN products. We specialize in providing a variety of fiber optic splice, distribution, and terminal products, such as Fiber Optical Splice Closures, Fiber Optic Terminal Boxes, Fiber Optic Distribution Enclosures and Fiber Access Terminals.

  • Do you support customization?

    Yes, we do support customizations. You may bring drawings or samples to us for development and produce.

  • How about the capacity of your company?

    We have 10 fully automatic production lines with a monthly production capacity of 50 thousand sets.

  • How many employees of your company?

    At present, we have more than 50 employees.

  • How to guarantee the quality of your goods?

    We will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;

  • What are the payment terms?

    • EXW, FOB and CIF.
    • 100% T/T or PayPal in advance for samples ororders that do not reach MOQ.
    • 50% T/T in advance and 50% before shipment.
  • How to deliver the goods to us?

    Usually by sea, because on the one hand we are a factory located in Ningbo, very close to Ningbo Port. On the other hand, we also have cooperation with many forwarders, so deliver by air or express wont be a problem.

  • Where are your products mainly exported to?

    Our products are mainly exported to over 20 countries such as Denmark, France, Germany, Hungary, Iceland, Moldova, Poland, Portugal, Spain, Turkey, UK, US, Canada, Mexico, Brazil, Colombia, Australia, etc. We already have had cooperation with more than 10 of the world’s Top 500 companies as one of their major casting suppliers in China.

Reliable Support and Service


    With our efficient teamwork, each of your inquiries will be fast and efficient responsed.


    Responsibility dives deep into our DNA. We face up to any problems and claims in service and quality with no hesitation.


    We provide our customers with continuous new product recommendations, which are accurate and detailed.


    One-year or two-year quality guarantee on different products.