FIBERMINT will strictly follow the relevant communication standards, and the "The Consumer Protection Law of the People's
Republic of China," promising to consumers is as follows:
1) To the products sold by FIBERMINT, we exercises two years warranty and life-long maintenance system.
2) If there is quality critical defect which cannot be repaired, we will recall the goods within a year, and be responsible for
replacement within two years, and be, responsible for maintenance within three years.
3) If the product quality issues are caused by users’ improper or improper storage, it is responsible for the three years warranty,
but the fees collected.(4) In the period of these three guarantees, if the quality problem caused by the product itself, the maintenance costs will be free.
1) FIBERMINT is committed to the safest, most efficient mode of transport for your arrival to provide quality service.
2) FIBERMINT undertakes on a regular basis to provide the latest product information and technical support, if there are any
technical problems, please send email or call our sales.
3) To enable device users to quickly master the operation and maintenance of equipment, FIBERMINT will provide the appropriate
4) Fault response time of a working day, if quality problems occur, your can contact us by phone, fax and other forms to inform
FIBERMINT. The technical staff will form the problems to answer by phone, fax or web.
Free retreat, changing, and the guarantees will not be given if it is one of the following situations:
▪ Consumer due to the use, maintenance, damage caused by improper storage.
▪ The damage caused by the demolition of unauthorized moving or re-processing.
▪ No certificate and effective delivery invoices.
▪ The certificate does not match the model and product type, or altered.
▪ Due to damage caused by force majeure.